If you are unable to install the Microsoft Authenticator app on your mobile phone, you can receive a text code as an alternative method. You will need to download the "Microsoft Authenticator" app from the Apple or Android app stores to your mobile phone. For example, a login on your web browser at home may also require you to approve access via an app on your mobile phone or to enter a code sent to it. Microsoft 365 uses multi-factor authentication ( MFA) as its security mechanism and this requires you to provide two or more known pieces of information to authenticate your identity. This can be either a work cell phone or a personal cellphone. For security reasons, staff who want to use Microsoft 365 (formerly known as Office 365) outside of the University network must have access to a mobile phone.
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